Download   Help  

What's New in Mail Extractor Plus 2.0

- Importing Alibris Orders
- Order Selection by Shipping Method (Expedited or International)
- Importing Marketplace orders directly from Amazon, not from emails any longer
- Importing orders from order files, through FTP (only Power Sellers)
- Importing eBay orders from PayPal emails (only eBay Store sellers)
- Local Inventory management, integration with orders importing
- Uploading items to Amazon, (Power Sellers), eBay Stores and Alibris in one step
- Uploading modify files to Amazon, (Power Sellers), eBay and Alibris in one step
- Enhanced searching, customizable search result layout in the Backup window
- Flat Rate Box option added
- Enhanced automatic backup
- Importing custom combination of order types


Importing Alibris Orders

The latest version can import your orders from Alibris. It seamlessly connects to Alibris, and your orders are in ME in a few seconds. Change the Status field of orders according to your ability to confirm (ship) or cancel them, and them select "Confirm/Cancel Alibris Orders" in the menu to transfer your selection to Alibris.

Order selection by Shipping Method

The same way you can choose from a group of orders by selling venue, you can now select orders by Expedited or International shipping method, disregarding the site they are coming from.


Importing Marketplace orders directly from Amazon

This version of the program can import your Amazon Marketplace orders from Amazon Order Fulfillment Report (AOFR), instead of emails as previously. You don't even have to generate or download the report - Mail Extractor Plus will do it for you, and save it as LastFulfillmentReport.txt (in C:\Program Files\Common Files\MEP). Since AOFR does not contain all the details that most of the sellers would like to have, the program will get them from the local inventory. The local inventory is accessible through Inventory Manager - a new feature in the program. It is essential for sellers to maintain their local inventory database in Mail Extractor. It is done simply by importing Inventory Loader files that users upload to Amazon when adding new items. In the future, your regular procedure will be to import the file in the local inventory, and if you want, it will upload it automatically to Amazon. You will initially import the latest Amazon Open Listings Report (create it manually on Amazon and download to your computer), to import your currently selling items. In this occassion the program won't try to upload anything - it just imports. The next file you will import in the local inventory is an Inventory Loader file (Add/Modify/Delete) you created (most likely in Seller Engine). It will add new items to the local database, and offer you to upload them to Amazon, so that you don't have to upload it manually.

Importing orders from order files, through FTP (only Power Sellers)
This option is available only for Power Sellers. You need to have access to your FTP account on Half. If you don't have it, write to and and ask for it. It is about creating simple files with your order details, and storing them in a dedicated folder on their FTP server. Mail Extractor Plus accesses this folder, downloads and stores new files in a local folder (C:\Program Files\Common Files\MEP\Half_FTP\order) and imports your orders from the stored files. It keeps track of your orders (eliminating duplicates) by downloading only the files that have not yet been downloaded. So if you delete an order file in the local folder, the program will re-download it the next times you import your orders.

The order files on are created on a regular basis, several times a day, depending on the option you choose and ask for on

Once per day delivered at 8 AM EST
Once per day delivered at 10 AM EST
Three times a day delivered at 5AM, 1PM and 10PM EST
Once per hour

Before your orders can be processed via FTP, you will need to speak to a member of the Inventory Operations group. This pre-automation conference call will allow you to ask technical questions, as well as provide the Inventory Ops team member with needed information. Your Business Development acquisition manager will provide you with the contact information.

To learn more about automated processing, please download Automated Order User Guide.

Just as with Amazon Marketplace, the program here also gets additional details (not found in the order files) from your local inventory database.



Importing eBay orders from PayPal emails (only eBay Store sellers)

This option is only for eBay Store sellers, and not for the Fixed Price option or any other. At this point, the program enables eBay sellers to import their orders only from PayPal notification emails (you must have PayPal account). This is what you have to do in order to start processing your eBay orders in Mail Extractor Plus:

open a Store on eBay
contact an eBay representative and ask for access to Bulk Catalog Lister (

upload your items to eBay through Inventory Manager (explained in the next topic)

Bulk Catalog Lister is an eBay website where you can upload your items as records in a file (at this point, you will not need a token to upload files to eBay. That would be an option in one of the next versions of ME+). You don't upload the file manually, Mail Extractor Plus will internally do it for you, right after you import items in the local inventory. After some time, eBay will create a result file. The time varies depending on the number of items you uploaded in the file. An average minimal time is approx. 5 min., and can be signicifantly longer. eBay sends you an email after the file is generated, and then you can click on the link in the email, which will take you to the Bulk Catalog Lister website wherefrom you can download your result file. Or you can occasionally refresh the Bulk Catalog Lister website, and check for the result file you expect. The result file is important because it contains eBay ItemID's of your items. ItemID is a unique number generated by eBay and associated with your item. It is the only link to your items on eBay, and is essential when Mail Extractor Plus looks for your item details in the local inventory or when updating the Quantity field on eBay. You need to import every result file into the local inventory database. Then you are ready to import your eBay orders from PayPal emails.


Local Inventory management, integration with orders importing

The Inventory Manager is a window that provides interface for importing and exporting files to and from your local database. In the lower part of the window is a table, for your convenience, to browse and search your database. The Quantity field is editable, you can change the value anytime, if you need to. It is also automatically changed (reduced value) after importing new orders in the main window of the program - the program takes the SKU and Quantity value from orders and looks for the record with the sam SKU in the table. If found, it decrements the Quantity field value by Quantity from the order (for eBay orders, it looks for eBay ItemsID, not SKU).

The items are imported to the table from Amazon Open Listing Report file and from Inventory Loader files (Add/Modify/Delete). When importing items in the table, users must make sure to select the appropriate option in the menu to tell the Inventory Manager to create (and upload) the items to

The upper part of the window is only for eBay sellers, they need to fill in the fields before importing new items in the database. The database can also be exported in any time as Amazon Open Listings Report.

Uploading items to Amazon, (Power Sellers), and eBay Stores in one step

When importing items in Inventory Manager database, the program can upload the imported items to in appropriate formats, one by one, in one batch. You will be prompted to confirm the actions. In order to turn on this these options, you need to select Import/Export -> Upload Options, and check the corresponding check box(es) before importing new items. If you fail to do so in the first place, you can do it after and then re-import new items.. In other words, importing new items twice (or more) does not ruin anything, because items with the same SKU are replaced with the new ones, if in file being imported.

Uploading modify files to Amazon, (Power Sellers), and eBay in one step

In this version of the program, modify files are not just created, but also automatically uploaded to corresponding sites. After pressing one of the modify buttons, you will be prompted to choose between automatic upload and only creation of the upload file (which you can later manually upload, as previously). The program uses your account login parameters from the Account Settings window to access the corresponding sites.

The modify files are created only for orders currently in the main window.

Enhanced searching, customizable search result layout in the Backup window

Searching in the main window now checks not only for Order# but also for ISBN, SKU, Item title, Shipping Address, and Buyer email at the same time. If an order with the query string in any of the fields is found, it gets selected in the main window. If you open the Order Fields tab in the main window, you can see some of the order details.

Searching in the Backup window works the same way. The only difference is that a window is opened when a record is found. The window shows the record in the "extraction" manner, using one of the three templates used for extraction in the main window. It makes surveying the order much easier, and lets you choose the layout. If you don't use any of the offered templates for extraction in the main window, here's a situation in which you can take advantage of it.

Flat Rate Box option added
This is a new shipping method introduced by USPS. DAZzle designer supports it, and since our program integrates with it through the XML Communicator, you are now able to choose this option as your shipping method.

Enhanced automatic backup

The program does not save its files in subfolders (1,2,3, and 4) of "C:\Program Files\Common Files\MEP Backup" folder, as done previously. It now creates copies of the files in "C:\Program Files\Common Files\MEP Backup" and labels the files with the exact time of creation. There can be maximum of four such copies for each of the program files (Settings, Data, Inventory). When attepmting to create the fifth copy, the program will replace the first one with it. This naming convention is a good solution, because in case a file gets corrupted, and the program fails to open, you can easily determine which copy is the latest one, and rename it any copy in the main folder (C:\Program Files\Common Files\MEP).

Importing custom combination of order types

You can choose which order types you want to import (Amazon,, eBay, Alibris). You are not forced to do it all in one step, as previously. This can make things easier for you if you prefer to work that way. The default combination is specified with the corresponding checkboxes in the Account Settings window (Order Imports tab). However, every time when you go to get more orders, you are prompted to choose a custom combination, which works only for the current session, and is not stored. This is good in cases when one of the sites didn't work, and so you later want to repeat importing only for that site.

WWW: E-MAIL:   FAX: (336) 297-9847   

Copyright 2002. All Rights Reserved.